We are a group of property enthusiasts. Our founders have been working in the real estate industry since 2009, experienced the market highs and lows, made some fortunes along the way, and at same time gained some life wisdoms with heavy price tag.

Property itself is not difficult to understand, the market emotions fuelled with agents’ salesman craft are the challenges for Buyers, Sellers and Landlords, and sometimes your property explorations could end up short of your expectations, helpless, dreadful, loss money, and even in tears.

That’s why we invented our “Property Partnership Program”, let us be your partner in property, having your best interest in mind, so your property can actually start making money for you while you’re sleeping, allowing you to Seeking Your Dream LOT and Living a Champion LIFE. Together in Property.

 

 

Like the name, we want to gain your trust as a partner in property.

Landlord, you can select our GREEN, GOLD, BLACK plans for property management.

Seller, you will enjoy great variety of services and benefits to maximise your result.

Buying Off-The-Plan properties, our “Buyer Partnership” will not only assist you with the best opportunities in Australia, we also cap our commissions, so that you are buying with confidence, and save & earn more with your purchase.

 

 

We offer full-service:

Property leasing & management

Property sales

Buyer’s agent

All aspects of property

 

 

We provide services to Sydney & Melbourne Metro Areas.

Our offices are in Top Ryde City Shopping Centre (NSW), Melbourne CBD, and Shenzhen (China).

NSW: Shop 3034, Ground Mall, Top Ryde City Shopping Centre, 109-129 Blaxland Road, Ryde, NSW, 2112

VIC: Suite 09-103, 152 Elizabeth Street, Melbourne, VIC, 3000

China 中国:深圳市福田区皇岗路5001号深业上城南区LOFT B4层

 

We love multicultural, and we are a company with diversity.

Our team members can understand and speak English, Chinese (Mandarin & Cantonese), Korean, with more language supports coming soon.

 

 

All our team members are licensed real estate agents in NSW & VIC, and have been working in the industry for minimum 5 years, with thousands of successful property sales, leasing and management experiences.

We understand people & property.

 

 

We love tech, and we are investing heavily in tech.

It is our belief that technologies can and will help us to deliver far superior services to you instantly.

Ultimately we aim to replace 80% of agent’s daily tasks by advanced automation, so agents can focus on you and the people who are related to your property.

 

 

GREEN, if you just want to test us out for the first time.

GOLD, suitable for most landlords, packed with loads additional services & benefits, also our most popular program.

BLACK, if you have 3+ properties, and want the best of everything.

 

 

Brand New Property:

• Contact us for a free rental appraisal

• Join us with few seconds (100% paperless digital)

• We offer standard Pre-settlement inspection for free

• We take over the property and start leasing

 

Vacant Property:

• Contact us for a free rental appraisal

• Join us with few seconds (100% paperless digital)

• We take over the property and start leasing

 

Property Managed by an Agent:

• Contact us

• Authorise us to contact your agent and request the takeover (100% paperless digital)

• We take care of any potential compensations for leaving the current agent

• We take over the property and start managing

 

Property Managed by You:

• Contact us

• Join us with few seconds (100% paperless digital)

• We take over the property and start managing

 

 

Can other agents offer you 2% full-service property management fee?

Can other agents pay your rent weekly?

Can other agents guarantee to provide a real time service?

Can other agents keep their fees transparent?

Can other agents advertise your property with Premier Listing on realestate.com.au without charging you loads extra $$?

Can other agents be connected whenever you need them?

Can other agents perform daily open home inspections?

Can other agents perform 30 mins on each open home inspection?

You should have the answer by now, contact us.

 

 

Yes of course, we love to meet you at your property or our local offices.

 

 

The fastest & best way to contact us is by email us:

service@dreamlot.com

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

 

 

We process your rent payment each week, or by your special request.

 

 

Yes of course, all part of our full service.

 

 

Email us and we will have your handover pack ready within 24hr.

 

 

We challenged ourselves to offer you loads extra services & benefits without complicated extra fees.

Eg: Premier Advertising on realestate.com.au costs average by $250 for the first 45 days, then $150 each for subsequent upgrades. We do it for FREE to our GOLD & BLACK Landlord Partnerships.

 

 

GREEN: FREE

GOLD: $199

BLACK: $499

No upfront payment, we will charge this from your rent

All plans are based on annual renewal

GST applicable on all service fees

 

 

We provide full refund within the first 3 months of our service.

We do not provide any refund after the first 3 months of our service.

 

 

Leasing Fee: 1.5 Weeks Rent + GST (when applicable)

Property Management Fee: 2% + GST (during the managing period)

Refund: GOLD or BLACK Landlord Partnership annual subscription fee

 

 

New landlord only

First 6 months promotion

Standard rate after 6 months

No lock-in contract, cancel anytime

 

 

We’ll be delighted when you are coming back to us, however the new landlord promotion is only limited to first time landlord only.

 

 

Leasing Fee: 1.5 Weeks Rent + GST (when applicable)

 

 

We list your property on realestate.com.au with Premiere+ Advertising, which is the highest advertising package in Australia, and your property will stay on top with maximum public exposures.

FREE for our GOLD & BLACK Landlord Partnerships.

 

 

Daily Open Homes: for GOLD & BLACK Landlord Partnerships.

Weekend Open Homes: for GOLD & BLACK Landlord Partnerships. GREEN Landlord Partnership on Saturday only.

30 Mins Open Home Session: each open home inspection will be minimum 30 mins. GREEN Landlord Partnership is 15 mins.

Private Inspections: for GOLD & BLACK Landlord Partnerships.

Inspection Report: for all landlords.

 

 

The hard work starts with our Premium Marketing, it allows us to receive more enquiries, more attendance to open home inspections and more applications.

We perform detailed application checks:

Employment Reference Check

Rental History Reference Check

Tenancy Database Checks

Recent Bank Statements

Recent Payslips

 

 

NSW:

No law prohibits owning pets for tenancy lease.

Landlord can restrict on the type of animal, and request the carpets to be professionally cleaned.

Apartment & Townhouse strata managements usually have their own bylaws regarding to pets.

 

VIC:

Tenants have right to keep a pet for tenancy lease.

Landlords can refuse, but may end up in VCAT case with tenants.

 

 

NSW:

Law: maximum 2 weeks in advance

Our standard practice: 2 weeks in advance

 

VIC:

Law: no specific requirement

Our standard practice: 1 month in advance

 

 

We process your rent payment each week.

 

 

Normally tenants just lost track of time, and will pay as soon as they received our reminders.

In rare cases, we may need the following process to recover the unpaid rent.

Day 1:

Email & SMS reminders to tenants.

Day 2:

Email & SMS reminders to tenants.

Phone call reminder to tenants.

Day 3:

Email & SMS & Phone call reminders to tenants.

Email notification to landlord.

Day 4 – 13:

Daily Email & SMS & Phone call reminders to tenants.

Arrange payment plans when tenants face financial challenges.

Provide landlord updates and progresses.

Day 14:

Issue termination notice to tenants.

Email notification to landlord with detailed plan to recover the rent.

Day 15:

Apply NCAT/VCAT for orders to terminate the tenancy lease, and recover the unpaid rent.

 

 

Usually yes, depends on the quality of the furniture, you may get extra $50 + per week.

 

 

Not recommended and not worth the initial investment, also limit the tenant selections.

 

 

NSW:

Fixed Term Agreement more than 2 years:

Yes, but can only increase the rent once in a 12-month period.

Must give the tenant minimum 60 days written notice.

Tenants can give 21 days written notice and vacate before the rent increase starts.

Fixed Term Agreement less than 2 years:

Yes, but can only increase the rent if the agreement sets out the increased amount or how the increase will be calculated.

No written notice required.

Continuing Agreement:

Yes, but can only increase the rent once in a 12-month period.

Must give the tenant minimum 60 days written notice.

This also applies where the tenancy is renewed.

 

VIC:

Fixed Term Agreement more than 5 years:

Yes, but can only increase the rent once in a 12-month period.

The rent increase must be based on one of the following options:

Option 1: the Consumer Price Index (CPI).

Option 1A: the Statewide Rent Index (SRI).

Option 2: a fixed percentage increase.

Option 3: a fixed dollar amount.

Must give the tenant minimum 60 days written notice, except when it is based on a fixed dollar amount. In this case, the rent will automatically increase on the date stated in the lease.

Fixed Term Agreement less than 5 years:

Yes, but can only increase the rent if the agreement sets out the increased amount or how the increase will be calculated.

Only once in a 12-month period.

Must give the tenant minimum 60 days written notice.

 

 

We perform a thoroughly investigation into the details of the request, often we request the tenants to provide the following supporting documents:

Recent bank statements

Recent payslips

Employment reference letter

Other financial hardship evidence

If we find the request is genuine and reasonable, we will present the request to you for considerations.

If we are not satisfied with the request, we will discuss this further with the tenants to work out a solution, we will also keep you informed during the whole process.

 

 

Minimum 2 per year.

Can do more with landlord’s request.

Strict comparisons to the previous condition report.

Provide a routine inspection report to the landlord.

 

 

No extra charge, part of our full service.

 

 

We evaluate the issue with the following questions and answers:

What are the issues?

When did this happen?

Why did this happen?

Did the tenants notify us when this happened?

How can we fix it?

How much will this cost? With minimum 3 different quotes from 3 different trade professionals.

We provide a full report of our findings to both landlord & tenants.

When it’s tenants’ responsibility, tenants may have to pay for it.

When it’s natural cause, Landlord or the insurer may have to pay for it.

 

 

NSW:

iTools Maintenance Pty Ltd

ABN: 45 645 123 226

Contact: Leo YANG

Mobile: 07433 968 260

Email: itoolsmain@gmail.com

 

VIC:

Dream LOT Service

Mobile: 0499 568 568

Email: service@dreamlot.com

 

 

We evaluate the request with the following questions and answers:

What are the issues?

When did this happen?

Why did this happen?

Did the tenants notify us when this happened?

How can we fix it?

How much will this cost? With minimum 3 different quotes from 3 different trade professionals.

We provide a full report of our findings to both landlord & tenants.

When it’s tenants’ responsibility, tenants may have to pay for it.

When it’s natural cause, Landlord or the insurer may have to pay for it.

 

 

We record & file all maintenance & repairs request and communications.

We request the trade professionals to provide verified written report of the maintenance & repairs.

In the event of neither landlord nor tenants agree with the findings, we can organise a second professional opinion from another trade profession (may subject to additional costs charged by the trade profession).

 

 

No extra charge, part of our full service.

 

 

Yes, we highly recommend it, it is a small but necessary cost to protect any possible damages of your rental property, regardless of the causes.

 

 

No we do not, however we can assist you to choose the right policy to suit your needs.

 

 

Yes, for GOLD & BLACK Landlord Partnerships.

 

 

Yes, whenever we pay you rent.

We process your rent payment weekly.

We can also provide it by your special request.

 

 

Regular Rent Statement

Financial Year Rent Statement

Property Condition Report

Routine Inspection Report

Maintenance & Repair Report

Annual Rent Appraisal

Leasing Open Home Inspection Report

Tenancy Tribunal (NCAT / VCAT) case Report

 

 

Yes, the access will be provided to you upon joining our Landlord Partnership Programs.

 

 

No extra charge, part of our full service.

 

 

We use digital signature platform, 100% paperless and easy to tract & store.

 

 

The fastest & best way to contact us is by email us:

service@dreamlot.com

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

 

 

No extra charge, part of our full service.

 

 

Minimum 2 years from the date of termination.

 

 

The fastest & best way to contact us is by email us:

service@dreamlot.com

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

 

 

NSW:

iTools Maintenance Pty Ltd

ABN: 45 645 123 226

Contact: Leo YANG

Mobile: 07433 968 260

Email: itoolsmain@gmail.com

 

VIC:

Dream LOT Service

Mobile: 0499 568 568

Email: service@dreamlot.com

 

 

The easiest way is to apply online from the property advertising listing page on realestate.com.au

 

 

IDs:

Australian Driver Licence

Australian Passport

Foreign Passport with valid Australian Visa

 

Employment:

Employment Reference

Recent 3-month Payslips

 

Finance:

Recent 3-month Bank Statements

 

Rental History:

Current Landlord / Agent Reference

Current Rent Payment Ledger

 

 

We aim to validate and process your application within 12hr and will update applicants when we are sending your application forward to the landlord for considerations.

If your application is unsuccessful, we aim to notify you within 48hr.

 

 

Congratulations!

You will receive the Lease Agreement by email, you can view & sign it with your digital signature, 100% paperless.

You will receive a Tenant Welcome Pack email from us, which will explain the followings:

Initial Deposit Payment Amount (generally 1 week rent)

Lease Term with start & end date

Weekly / Monthly Rent Amount

Bond Amount & Payment Method

Payment Method: Dreamlot Trust Account details

Payment Due Date

Other important details relating to your upcoming lease.

 

 

Minimum: 6 months

Maximum: 12 months

Longer than 12 months: special considerations

 

 

When your application is successful, you will receive the Lease Agreement by email, you can view & sign it with your digital signature, 100% paperless.

 

 

Lease Agreement is a legal document, if you are unsure about it, DO NOT SIGN IT.

If you insist to cancel the agreement, we (landlord & agent) will charge you for the following expenses:

Lease Agreement Admin

Property Advertising

Open Home Inspections

Property Vacant Period * Rent on your Lease Agreement

Rent Price difference between your Lease Agreement and the upcoming new Lease Agreement (based on your Lease Agreement Term)

Tenancy Tribunal (NCAT / VCAT).

 

 

We will contact you minimum 8 weeks in advance about your lease renewal. When you are happy with the renewal terms, we can sign a new lease agreement with 100% paperless digital signature.

 

 

NSW:

Law: maximum 2 weeks in advance

Our standard requirement: 2 weeks in advance

 

VIC:

Law: no specific requirement

Our standard requirement: 1 month in advance

 

 

Please set up an automatic payment schedule, it is easier for everyone.

In rare cases, we may need the following process to recover the unpaid rent.

Day 1:

Email & SMS reminders to tenants.

Day 2:

Email & SMS reminders to tenants.

Phone call reminder to tenants.

Day 3:

Email & SMS & Phone call reminders to tenants.

Email notification to landlord.

Day 4 – 13:

Daily Email & SMS & Phone call reminders to tenants.

Arrange payment plans when tenants face financial challenges.

Provide landlord updates and progresses.

Day 14:

Issue termination notice to tenants.

Email notification to landlord with detailed plan to recover the rent.

Day 15:

Apply NCAT/VCAT for orders to terminate the tenancy lease, and recover the unpaid rent.

 

 

NSW:

Fixed Term Agreement more than 2 years:

Yes, but can only increase the rent once in a 12-month period.

Must give the tenant minimum 60 days written notice.

Tenants can give 21 days written notice and vacate before the rent increase starts.

Fixed Term Agreement less than 2 years:

Yes, but can only increase the rent if the agreement sets out the increased amount or how the increase will be calculated.

No written notice required.

Continuing Agreement:

Yes, but can only increase the rent once in a 12-month period.

Must give the tenant minimum 60 days written notice.

This also applies where the tenancy is renewed.

 

VIC:

Fixed Term Agreement more than 5 years:

Yes, but can only increase the rent once in a 12-month period.

The rent increase must be based on one of the following options:

Option 1: the Consumer Price Index (CPI).

Option 1A: the Statewide Rent Index (SRI).

Option 2: a fixed percentage increase.

Option 3: a fixed dollar amount.

Must give the tenant minimum 60 days written notice, except when it is based on a fixed dollar amount. In this case, the rent will automatically increase on the date stated in the lease.

Fixed Term Agreement less than 5 years:

Yes, but can only increase the rent if the agreement sets out the increased amount or how the increase will be calculated.

Only once in a 12-month period.

Must give the tenant minimum 60 days written notice.

 

 

NSW:

iTools Maintenance Pty Ltd

ABN: 45 645 123 226

Contact: Leo YANG

Mobile: 07433 968 260

Email: itoolsmain@gmail.com

 

VIC:

Dream LOT Service

Mobile: 0499 568 568

Email: service@dreamlot.com

 

 

The fastest & best way to contact us is by email us:

service@dreamlot.com

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

 

 

We evaluate the request with the following questions and answers:

What are the issues?

When did this happen?

Why did this happen?

Did the tenants notify us when this happened?

How can we fix it?

How much will this cost? With minimum 3 different quotes from 3 different trade professionals.

We provide a full report of our findings to both landlord & tenants.

When it’s tenants’ responsibility, tenants may have to pay for it.

When it’s natural cause, Landlord or the insurer may have to pay for it.

 

 

We record & file all maintenance & repairs request and communications.

We request the trade professionals to provide verified written report of the maintenance & repairs.

In the event of neither landlord nor tenants agree with the findings, we can organise a second professional opinion from another trade profession (may subject to additional costs charged by the trade profession).

 

 

We use digital signature platform, 100% paperless and easy to tract & store.

 

 

The fastest & best way to contact us is by email us:

service@dreamlot.com

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

 

 

Yes, just forward our service email contact to the new agent.

 

 

The fastest & best way to contact us is by email us:

service@dreamlot.com

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

 

 

NSW:

iTools Maintenance Pty Ltd

ABN: 45 645 123 226

Contact: Leo YANG

Mobile: 07433 968 260

Email: itoolsmain@gmail.com

 

VIC:

Dream LOT Service

Mobile: 0499 568 568

Email: service@dreamlot.com

 

 

Why are you thinking about it?

Do you must sell it now? Or you may have other options?

What do you think about the current property market conditions?

What do you think of your current property value?

The costs associate with the sale process.

 

 

Yes, you can DIY if you have the following qualities:

Right Pricing: deep understanding of the property market conditions

Right Marketing: professional grade

Right Process: from listing to open home inspections, from price offer to settlement, you will need to understand and execute every little details in between

Right Mentality: what happens if things are not going well?

 

 

No one can perfectly time the market, not us, not economists, not banks, not governments, not medias, not your family or friends, etc.

General rule:

SELL: if you must sell, regardless of the market

SELL: if you want to sell, when the market is warm/hot

HOLD: if you want to sell, but you don’t need to sell, when the market is in its correction period

UNDERSTAND: the different market cycles and realistic expectations

 

 

Can other agents provide you extensive insight knowledge of the market in general?

Can other agents provide you realistic market expectations?

Can other agents honestly suggest you HOLD instead of sale for your own benefits?

Can other agents assist you to set clear goals based on your situation, instead of focusing on their listing (your business)?

Can other agents provide you a comprehensive premium marketing plan, instead of just list all the expensive costs?

Can other agents provide you FREE unlimited upgrades on REA’s premier advertising?

Can other agents do 60 mins open home inspection session, instead of rushing through for only 15 – 30 mins?

Can other agents quickly adjust & adapt the marketing strategy to meet the market, even when these decisions may against the agents’ own interest?

Can other agents take responsibilities instead of excuses & blames on everything else?

You should have the answer by now, contact us.

 

 

No, we cannot

For an average $1M property, 0.5% commission discount = $5,000

Your result is way excelled beyond $5,000, and it is more important for you and us to deliver it

 

 

No, we do not

We break down the marketing costs into specific items, and you are paying the pure cost of each item

 

 

STEP 1: initial consultation (free, no obligation)

STEP 2: property inspection & valuation report

STEP 3: sale method & marketing plan

STEP 4: sign agency agreement

 

 

No, you must hire a legal professional (solicitor) to act on your behalf.

We must receive your contract of sale from your legal professional before we launch our marketing campaign.

 

 

Generally, we request for 42 days settlement term.

Occasionally, purchaser may request longer settlement term that allows them to have sufficient time to boo the settlement date with their financial institution.

 

 

Premier listing on realestate.com.au (REA)

Your property listing will stay on top of the search in your area

Unlimited free upgrade to Premier listing

Email to Dream LOT client database

Professional copy writing

Professional photography

Professional floor plan

Professional virtual furnishing

Professional virtual walk through

Advertising sign board in front of your property (when applicable)

Advertising on traditional media

Advertising on social media

Printed brochures

Brochure mail drop

Property styling

Special marking event

 

 

We do not make any profit out of your marketing campaign.

We charge each marketing item as per its pure cost.

As most marketing items are charged by third party, therefore the costs may vary from time to time, REA also charges different rates to different areas at time of purchase.

During our initial consultation with you, we will break down the marketing costs into specific items, and you can add or remove any of them to meet your budget.

 

Premier listing on REA: $2,000 – $3,500

Other items: Dream LOT Seller Pricing

 

We prefer REA as it has a larger market share and attracts more prospects to our listings.

To list your property on REA is slightly more expensive than Domain.

 

 

Yes, we need you to pay the marketing costs prior to the start of your marketing campaign, as most marketing items are charged by third party.

 

 

Yes, you can.

We can list your property as the Off-Market opportunity, and promote your property through our own client database, organise private inspections.

However, this method generally works during a booming property market.

 

 

Yes, you can.

During our initial consultation with you, we will break down the marketing costs into specific items, and you can add or remove any of them to meet your budget.

 

 

Yes, you can.

However, we do have specific requirements with our marketing assets, it is easier, cheaper, and more productive to hire our recommended professionals.

 

 

Any experienced agent understands how marketing works when selling your property, that is why they may either quote for a lower cost to attract your listing with them, or a higher cost to make profit out of your marketing fees.

We present you a full marketing plan that will provide your listing the best probability of public exposures, more enquires, better open homes, higher offers, and eventually an outstanding result.

 

 

When your property is vacant:

Standard: twice per week

Private Inspections: as many as practical

 

When your property is tenanted:

Standard: minimum once per week

Private Inspections: subject to tenants’ cooperation

 

 

We allocate a minimum 60 mins session for each open home.

 

 

With right marketing plan and pricing, within a couple weeks of the marketing campaign, we should at least expect a lot of feedbacks from the market to validate whether we are doing the right thing, and result will follow.

If we are not getting a positive result by the first 4 weeks of the marketing campaign, then we will have to adjust quickly to meet the market.

 

 

You / Tenants: make sure the property is clean and tidy.

Dream LOT: we arrive at least 15 mins prior to each open home, to make sure the property is presentable & attractive in every aspect.

 

 

We send you the Open Home report within 48 hours of each inspection, with all the necessary details.

 

 

We use digital signature platform, 100% paperless and easy to tract & store.

 

 

Yes, you can.

However, sometimes your legal professional (solicitor) may prefer the traditional signing process.

 

 

This is between you and your legal professional (solicitor), once they happy with your ID verification, we can assist you to sign electronically.

 

 

Whenever we are awake, we are reachable.

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

Our average response time is within 2 hours.

 

 

Refuse entry.

No one should walk through your property without the company of a licensed agent (us).

Contact us immediately, and we will arrange an alternative inspection time with the prospect.

 

 

Why are you thinking about it?

Owner occupier or investment?

What do you think about the current property market conditions?

What is your budget?

The costs associate with the buying process.

 

 

Owner occupier:

You live in the property;

You are responsible for all costs associated with the property;

It may be considered as your liability (with home loan), as you are paying the monthly loan repayment out of your own pocket.

 

Investment:

Tenants live in the property;

Tenants are responsible for most of the costs associated with the property;

It is considered as your asset (even with home loan), as the property is generating rental income for you.

 

 

Yes, we strongly recommend you register, so we can send you relevant information about the property and update you any changes prior to the open home.

 

 

Yes, we can, if we do not have any other schedules shortly afterwards.

 

 

If you can time the market and spot an opportunity, you can purchase off-the-plan property.

If you prefer to plan your own investment strategy and build your own investment portfolio, you can purchase off-the-plan property.

Generally, you will pay much less for an off-the-plan property compares to a brand new ready to move in property on the market.

 

 

We use digital signature platform, 100% paperless and easy to tract & store.

 

 

Yes, you can.

However, sometimes your legal professional (solicitor) may prefer the traditional signing process.

 

 

This is between you and your legal professional (solicitor), once they happy with your ID verification, we can assist you to sign electronically.

 

 

Whenever we are awake, we are reachable.

We aim for instant service, with guarantee 6hr response during working hours, 12hr for after hours.

Our average response time is within 2 hours.

 

Questions?
We’ll Put You On The Right Path

Ask about Dream LOT Property Partnerships, pricing, property
appraisal, or anything else. Our team of experts are standing by,
ready to help.

Thank You!

Our service team will contact you to assist you further!